Responsible Gambling at Pokies99 – Safe Play for Australian Players

Our Commitment to Responsible Play

At Pokies99, we are committed to providing a safe, fair, and responsible online gaming environment for all Australian players. Gambling should always be a form of entertainment — not a way to make money or solve financial problems. We take responsible gambling seriously and actively promote safe play practices across our entire platform.

Whether you're a casual pokies player or a regular member, Pokies99 provides the tools and support you need to stay in control of your gaming activity at all times.

Player Protection & Account Controls

Pokies99 offers a range of responsible gambling tools to help Australian players manage their play safely:

✓ Deposit limits — set daily or weekly deposit caps on your account

✓ Cooling-off periods — take a temporary break from playing

✓ Self-exclusion — request a permanent or time-based exclusion from the platform

✓ Account restrictions — limit access to specific features upon request

To activate any of these responsible gambling tools, contact our 24/7 Live Chat Support. All requests are handled confidentially and with care.

Recognising Problem Gambling

Gambling problems can develop gradually and may not always be obvious. Common warning signs to watch for include:

❗ Spending more on pokies than you can afford to lose

❗ Chasing losses after an unsuccessful session

❗ Gambling to escape stress, anxiety, depression, or boredom

❗ Hiding your gambling activity from friends or family

❗ Feeling guilt, frustration, or a loss of control over your play

❗ Borrowing money or selling possessions to fund gambling

If you recognise any of these signs in yourself or someone you know, we strongly encourage you to pause your play immediately and reach out for support.

Free Support & Help Services in Australia

If gambling is negatively affecting you or someone you care about, free and confidential support is available 24/7 in Australia:

Gambling Help Online
Free 24/7 counselling for Australians affected by gambling.
Website: gamblinghelponline.org.au
Phone: 1800 858 858 (free call, available 24/7)

Lifeline Australia
Crisis support and mental health assistance.
Phone: 13 11 14 (available 24/7)

Pokies99 Player Support
Contact our Live Chat team anytime to discuss account controls, self-exclusion, or any responsible gambling concerns. We're here 24/7 to help.

18+ Age Restriction Policy

Pokies99 is strictly available to players aged 18 years and over. Underage gambling is illegal in Australia and we take all reasonable steps to verify the age of our players. If you suspect an underage person is accessing our platform, please contact us immediately via Live Chat Support.

Tips for Safe Pokies Play

✓ Set a strict budget before every session and stick to it

✓ Only play with money you can afford to lose

✓ Take regular breaks during extended pokies sessions

✓ Never chase losses — accept them as part of the entertainment cost

✓ Use our deposit limit tools to stay within your budget automatically

✓ If it stops being fun, stop playing and seek support